Shoppers Drug Mart Specialty Health Network
Shoieb Akaram Ismail, MBA, M.Sc, B.Eng, is an experienced professional in the pharmaceutical and healthcare industries with a strong background in commercial operations, data analytics, and marketing. Currently serving as the Director of Specialty Programs and Clinic & Pharmacy Operations at Shoppers Drug Mart Specialty Health Network, Shoieb previously held leadership roles at Apellis Pharmaceuticals and The Janssen Pharmaceutical Companies, where notable achievements included launching TECVAYLI, establishing a robust commercial operations team, and leading data analytics initiatives for patient services. With extensive experience in market strategy, customer engagement, and team leadership, Shoieb has successfully driven strategic decisions and business growth across various roles in renowned organizations. Educational qualifications include an MBA from Schulich School of Business and advanced degrees from McGill University and Princeton University.
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Shoppers Drug Mart Specialty Health Network
The SHN mission is simple – optimize healthcare for all. Since our inception, we’ve seen enormous technological shifts in how healthcare is delivered, as well as the ways in which patients and consumers want their healthcare services delivered. Now, we aim to lead the Canadian Specialty Healthcare market by delivering superior customer service to those who matter most to us: patients, healthcare providers, and pharmaceutical manufacturers. Our long-standing retail experience has enabled us to deliver care to millions of customers across the country, including specialty care patients seeking greater convenience and savings. As part of Canada’s largest retail pharmacy network, SHN is uniquely positioned to make a real difference for Canadians. By working together, we can continue to shape how specialty healthcare is delivered in Canada for the better.