Spectrio
Stephanie R. Wilder is a skilled technical support specialist and educator with extensive experience in providing technical support and customer service across various industries. Currently at Spectrio since June 2022, Stephanie resolves issues related to digital signage and marketing software, trains team members, authors technical documentation, and assists with quality assurance testing. Since March 2020, Stephanie has also served as an SAT Exam Supervisor at Adia, ensuring the proper administration of SAT exams for high school students. Prior experience includes working as an I.T. Help Desk representative at Metro Networks, LLC, where Stephanie diagnosed and resolved complex technical issues, and as a Customer Service Representative II at alphabroder, focusing on customer needs and record maintenance. Educational qualifications comprise a Certificate of Achievement in Cloud Computing from Los Angeles City College, a Certificate of Achievement in Cybersecurity from Fresno City College, and an Associate of Applied Science in Information Technology/Network Security from Heald College.
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Spectrio
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Spectrio is a leading provider of comprehensive digital signage solutions that empowers clients to transform their business locations into modern, dynamic destinations for customers and employees. Headquartered in Tampa, Fla., and founded in 2002, Spectrio serves over 150,000 franchise and enterprise locations in multiple industries, including quick-service restaurants, automotive, healthcare, and financial services. With supporting offerings geared towards Overhead Music, On-Hold Messaging, WiFi Marketing, and more, Spectrio offers businesses a complete customer engagement solution at scale.