Sarah Beatty

Sarah Beatty is a seasoned professional in Customer Success with extensive experience leading teams and developing strategies to enhance customer retention and revenue growth. Currently serving as the Director of Customer Success at Spellbook AI, Sarah previously held a similar role at PostBeyond, where responsibilities included managing CSM teams across multiple product lines and executing retention strategies. Additionally, Sarah has engaged in mentoring as a Customer Success Coach for Catalyst Software and has founded 9 to Thrive Inc, focusing on employee engagement through event planning. Sarah's educational background includes a Public Relations Diploma from the University of Victoria and a Bachelor of Arts in Political Science and Journalism from Dalhousie University.