SPH Analytics, a Press Ganey Solution
DeeAnne Younkin has extensive experience in the field of research and project management. DeeAnne started their career in 2004 at RadioShack as a Senior Real Estate Coordinator. DeeAnne then worked as an Intern in Marketing Research at Sabre Holdings in 2005. DeeAnne transitioned to DSS Research in 2006, where they held various roles, including Project Manager and Director of Project Management. DeeAnne also worked at Simpson Data Services as a Senior Analyst and Project Manager. DeeAnne'smost recent position began in 2019 at Decision Analyst, where they served as a Research Manager. Currently, DeeAnne is working as a Project Director at SPH Analytics, starting in October 2020. Throughout their career, DeeAnne has demonstrated a strong ability to lead and manage projects, conduct research, and maintain high standards of quality and compliance.
DeeAnne Younkin obtained a Bachelor's degree in Business Administration with a focus on Marketing from The University of Texas at Arlington in 2003. DeeAnne later pursued a Master's degree in Market Research from the same institution, completing their studies in 2005. In 2003, they also obtained a certification as a Microsoft Office Specialist in Excel. DeeAnne furthered their education by obtaining a Six Sigma Lean Black Belt Professional certification in 2018 from the Management and Strategy Institute.
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SPH Analytics, a Press Ganey Solution
SPH Analytics (SPH) offers the leading healthcare measurement and analytics platform for consumer experience and engagement. Leveraging a foundation of 35 years of healthcare consumer experience data and behavioral patterns, SPH deploys an analytical and predictive approach to measure and report the consumer experience, understand root causes to drive quality improvement and create blueprints for who, how, and when to engage consumers for optimal outcomes. As the top-ranked patient satisfaction measurement firm for health plans by Modern Healthcare, SPH is the recognized leader in the industry and the only company certified to conduct all CMS- and NCQA-mandated experience surveys. SPH serves health plan and provider clients in all 50 states, reaches out to 92 million consumers annually, and aggregates data into proprietary benchmarks that represent 70%+ of the U.S. payer market. Corporate headquarters are in metro Atlanta. SPH Analytics is a portfolio company of the $3 billion Symphony Technology Group. For more information, call 1-866-460-5681 or visit SPHAnalytics.com.