SPH Analytics, a Press Ganey Solution
Iswarya Gopalan, holding certifications as a Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO), has extensive experience in data operations and software development. Currently serving as Manager of Data Ops at Press Ganey since September 2023, Iswarya previously worked at SPH Analytics from November 2015, initially as a Database Engineer and later advancing to Team Lead of Data Ops Sampling. Earlier roles include Software Engineer positions at Sienna Corporation from July 2010 to November 2015 and Zylog Systems from July 2007 to October 2008, where Iswarya focused on building web applications using ASP.NET MVC.
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SPH Analytics, a Press Ganey Solution
SPH Analytics (SPH) offers the leading healthcare measurement and analytics platform for consumer experience and engagement. Leveraging a foundation of 35 years of healthcare consumer experience data and behavioral patterns, SPH deploys an analytical and predictive approach to measure and report the consumer experience, understand root causes to drive quality improvement and create blueprints for who, how, and when to engage consumers for optimal outcomes. As the top-ranked patient satisfaction measurement firm for health plans by Modern Healthcare, SPH is the recognized leader in the industry and the only company certified to conduct all CMS- and NCQA-mandated experience surveys. SPH serves health plan and provider clients in all 50 states, reaches out to 92 million consumers annually, and aggregates data into proprietary benchmarks that represent 70%+ of the U.S. payer market. Corporate headquarters are in metro Atlanta. SPH Analytics is a portfolio company of the $3 billion Symphony Technology Group. For more information, call 1-866-460-5681 or visit SPHAnalytics.com.