SPH Analytics, a Press Ganey Solution
Kyle Ferguson is an accomplished executive with extensive experience in leadership roles across various industries. Currently serving as Chief Executive Officer at Forsta, a prominent Market Research and Experience technology platform, Kyle has overseen its growth following its acquisition by Press Ganey in 2022. Kyle also holds board member positions at Invisible Homes and Papirfly Group. Previously, as Chief Executive Officer at Fraedom, a global fintech acquired by Visa Inc., Kyle played a key role in enhancing commercial payments solutions. Additionally, leadership experience includes positions at Hogg Robinson Group PLC, Commercial Payments International, and American Express, where responsibilities spanned sales, account management, and customer success. Kyle earned a Bachelor of Science in Chemical & Environmental Engineering from Rensselaer Polytechnic Institute.
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SPH Analytics, a Press Ganey Solution
SPH Analytics (SPH) offers the leading healthcare measurement and analytics platform for consumer experience and engagement. Leveraging a foundation of 35 years of healthcare consumer experience data and behavioral patterns, SPH deploys an analytical and predictive approach to measure and report the consumer experience, understand root causes to drive quality improvement and create blueprints for who, how, and when to engage consumers for optimal outcomes. As the top-ranked patient satisfaction measurement firm for health plans by Modern Healthcare, SPH is the recognized leader in the industry and the only company certified to conduct all CMS- and NCQA-mandated experience surveys. SPH serves health plan and provider clients in all 50 states, reaches out to 92 million consumers annually, and aggregates data into proprietary benchmarks that represent 70%+ of the U.S. payer market. Corporate headquarters are in metro Atlanta. SPH Analytics is a portfolio company of the $3 billion Symphony Technology Group. For more information, call 1-866-460-5681 or visit SPHAnalytics.com.