SPH Analytics, a Press Ganey Solution
Nell Wood Buhlman currently serves as the Chief Administrative Officer at Press Ganey, holding additional titles including Chief Strategy Officer, SVP of Clinical and Analytic Services, and Vice President of Product Strategy since joining in August 2010. Buhlman is also a Board Member at Lifepoint Health® since March 2022. Previous roles include Vice President of Marketing and Business Development, Director of Marketing and Communications, and Manager of Program Development at the Quality Indicator Project® from December 1993 to August 2010, as well as Vice President of Marketing & Business Development at the Maryland Hospital Association from May 2008 to August 2010. Earlier experience includes serving as Regional Manager at The Advisory Board Company from July 1989 to December 1993. Buhlman holds an MBA in Marketing from The Johns Hopkins University - Carey Business School and a BA in French Language and Literature/European History from Connecticut College.
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SPH Analytics, a Press Ganey Solution
SPH Analytics (SPH) offers the leading healthcare measurement and analytics platform for consumer experience and engagement. Leveraging a foundation of 35 years of healthcare consumer experience data and behavioral patterns, SPH deploys an analytical and predictive approach to measure and report the consumer experience, understand root causes to drive quality improvement and create blueprints for who, how, and when to engage consumers for optimal outcomes. As the top-ranked patient satisfaction measurement firm for health plans by Modern Healthcare, SPH is the recognized leader in the industry and the only company certified to conduct all CMS- and NCQA-mandated experience surveys. SPH serves health plan and provider clients in all 50 states, reaches out to 92 million consumers annually, and aggregates data into proprietary benchmarks that represent 70%+ of the U.S. payer market. Corporate headquarters are in metro Atlanta. SPH Analytics is a portfolio company of the $3 billion Symphony Technology Group. For more information, call 1-866-460-5681 or visit SPHAnalytics.com.