Zia A. is a seasoned professional with extensive experience in quality assurance and data analysis, currently serving as a Sr. Quality Assurance Analyst at SPH Analytics since April 2018, focusing on backend testing. Previous roles include Analyst III at Genuine Parts Company and Data Warehouse Test Lead at Tata Consultancy Services, where Zia A. specialized in backend data quality automation. Prior experience includes working as a Data Quality Consultant for both Cox Enterprises and Cox Communications, and various roles in business intelligence testing and consulting across multiple companies including Manheim, Autotrader US, Macy's, BellSouth, and Chevron. Zia A. holds a Bachelor's degree in Information Technology from DeVry University.
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SPH Analytics, a Press Ganey Solution
SPH Analytics (SPH) offers the leading healthcare measurement and analytics platform for consumer experience and engagement. Leveraging a foundation of 35 years of healthcare consumer experience data and behavioral patterns, SPH deploys an analytical and predictive approach to measure and report the consumer experience, understand root causes to drive quality improvement and create blueprints for who, how, and when to engage consumers for optimal outcomes. As the top-ranked patient satisfaction measurement firm for health plans by Modern Healthcare, SPH is the recognized leader in the industry and the only company certified to conduct all CMS- and NCQA-mandated experience surveys. SPH serves health plan and provider clients in all 50 states, reaches out to 92 million consumers annually, and aggregates data into proprietary benchmarks that represent 70%+ of the U.S. payer market. Corporate headquarters are in metro Atlanta. SPH Analytics is a portfolio company of the $3 billion Symphony Technology Group. For more information, call 1-866-460-5681 or visit SPHAnalytics.com.