Folarin Balogun

Folarin Balogun is an experienced customer support representative currently working at SPINS since January 2022, where responsibilities include managing knowledge base content, analyzing user behavior, and onboarding new clients. Prior experience includes serving as a claims analyst at Genesis Insurance Company from March 2019 to October 2022, where key tasks involved producing reimbursement requests, auditing financial histories, and conducting data analysis on active claims. Folarin also worked as a data visualist at Become Inc. from April 2018 to July 2019, focusing on researching industry trends and implementing SQL and Excel for data queries. Earlier experience as an operations manager in event production services from August 2015 to December 2018 included supervising teams, ensuring quality control, and planning events. Folarin holds a Bachelor of Science in Economics from Northern Illinois University, completed in 2018.