Sportsbet
Tom Mulligan is an experienced leader in customer operations with a tenure at Sportsbet since February 2014, where roles have included General Manager of Specialist Operations and Head of Customer Operations overseeing payments, fraud, robotic process automation, and customer service. Key achievements at Sportsbet involve significant responsibilities during the merger with BetEasy, managing the post-migration integration, leading customer operations, and ensuring compliance with AML and CTF obligations. Prior to Sportsbet, Tom held positions at Colonial First State as Change Management Lead and at Ansvar Insurance as Business Process Analyst, specializing in process improvement and operational performance. Educational background includes studies at The College of Richard Collyer.
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Sportsbet
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Sportsbet is an industry-leading online wagering platform, proudly employing more than 1,300 Australians – more than half of which work in tech and data science. We serve a customer base of more than 2 million with a customer led, insights driven, fast and connected approach, enabling Australians to safely wager on their favourite racing and sports events. In 2023 we were recognised by work180 as one of the top 10 Australian employers for women. We take pride in our products, our people, our platforms, and our partnerships. Our relationships with Australia’s top racing bodies and sporting codes help us contribute to the growth of local and national competitions and support grassroots participation. As market leaders in Australian online wagering, we are committed to corporate and social responsibility and we meet and exceed regulatory requirements to ensure the protection and well-being of our customers, setting high standards in our industry. We work hard and play hard, so along with a competitive salary and generous performance-based bonus, here’s some of our other perks: -25 days annual leave -Genuine flex & remote working policy with a $1050 WFH office allowance Tailored career dev programs -Discounted gym memberships, free breakfast, loads of event & conference tickets -Access to our Employee Assistance Program and a Circle In membership come back for 4 days, get paid for 5. We’re a flexible, progressive, open-minded, and inclusive employer who welcomes you for who you as you are. To make sure you are the best person for Sportsbet we assess behaviours, learning agility and expertise.