Bao Yang

Bao Yang has extensive experience in various customer service and administrative roles, currently serving as a Froster at Sprinkles Cupcakes since June 2018, where responsibilities include following written and verbal instructions and maintaining the rotation of cupcakes and frostings. Previous positions include Scholarship Assistant and Federal Work Study Assistant at California State University, Fullerton, where Bao Yang managed confidential student information and enforced company policies. Other roles include Cashier at Daiso Japan, which involved handling transactions and public communication, and Baker Assistant/Cashier at The Bakery at Desert Hills, focusing on baking tasks and customer interaction. Bao Yang holds a Master's Degree in Linguistics and a Bachelor's Degree in Linguistics from California State University, Fullerton, complemented by summer studies in Hmong at the University of Wisconsin-Madison.