Sprinklr
Abhinav Seth is an accomplished professional currently serving as Associate Director of Customer Success at Sprinklr since August 2021. With prior experience at Adobe from May 2014 to August 2021, Abhinav held multiple roles, including Customer Success Leader and Principal CSM - Team Leader, excelling in customer relationship management, upselling, and maximizing account success with a notable 90%+ retention rate. Abhinav's earlier career includes serving as Partner & CEO at Mdelivered.com, a Deputy Manager of Operations at IBM Global Process Services, and a Senior Associate at Tech Mahindra. Throughout these positions, Abhinav has demonstrated expertise in customer service, account management, and strategic growth initiatives.
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Sprinklr
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Sprinklr is a provider of enterprise software for customer experience management. Sprinklr helps brands turn public conversations on modern channels into valuable insights to improve marketing, advertising, customer service, product development and more.