Sprout Social
Donna S. is an accomplished professional in customer success and account management, currently serving as Team Lead for Strategic Customer Success at Sprout Social, Inc. since August 2021, where notable achievements include recognition in the 2023 and 2022 President's Clubs and maintaining 100% customer retention. Prior to joining Sprout Social, Donna held various leadership roles at Dynamic Signal, LinkedIn, Demandbase, and Meltwater Group, showcasing expertise in fostering customer relationships, driving employee engagement strategies, and implementing account-based marketing initiatives across diverse sectors. Donna's educational background includes a BA in Theatre from the University at Buffalo.
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Sprout Social
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Sprout Social offers deep social media listening and analytics, social management, customer care and advocacy solutions to more than 25,000 brands and agencies worldwide. Sprout’s unified platform integrates the power of social throughout every aspect of a business and enables social leaders at every level to extract valuable data and insights that drive their business forward.