Sprout Social
Pilar Neumann is a dedicated professional with extensive experience in product support and customer success, currently serving as a Product Support Specialist at Sprout Social, Inc. since November 2021. Prior roles include Customer Success Manager for onboarding and Customer Support Specialist, demonstrating a strong foundation in customer relations. Previous experience encompasses positions at Figo Pet Insurance as an Inside Sales Representative and Customer Experience Associate, as well as roles at Assurance as a Client Service Representative and Insurance Support Coordinator. Pilar began a career at the University of Illinois at Urbana-Champaign, where responsibilities ranged from managing staff and ensuring building operations as Manager to laboratory duties as a Laboratory Assistant and administrative tasks as Office Assistant. Pilar holds a Bachelor of Science degree in Animal Sciences from the University of Illinois Urbana-Champaign, obtained in 2018.
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Sprout Social
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Sprout Social offers deep social media listening and analytics, social management, customer care and advocacy solutions to more than 25,000 brands and agencies worldwide. Sprout’s unified platform integrates the power of social throughout every aspect of a business and enables social leaders at every level to extract valuable data and insights that drive their business forward.