Spryng
Nathalie Belchior Massa is a seasoned professional in customer experience and marketing, currently serving as Sr. Customer Experience Manager at Spryng since October 2020. In this role, Nathalie leads the Customer Experience team, focusing on optimizing the customer journey and providing technical support. Prior to this position, Nathalie held roles as Marketing & Customer Experience Manager and Marketing & Business Development Manager at Spryng, a company renowned for its SMS services across various sectors. Previous experience includes working as a Business Developer at OBI4wan, where Nathalie contributed to customer engagement solutions, and roles at Lenovo and Reed Business Information NL, focusing on account management and technical support. Nathalie began the career with an internship in online marketing and content design at SDB Media. Nathalie holds a Bachelor's degree in Media, Information and Communication from Amsterdam University of Applied Sciences.
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Spryng
Spryng is a leading mobile messaging provider for SMS, WhatsApp Business (BSP) and RCS. Founded in 2006, and headquartered in Amsterdam, we offer a wide range of services including SMS messaging, WhatsApp for Business and RCS. We are proud to say that we are one of the most secure messaging suppliers in Europe, being the only supplier with both ISO27001 and NEN7510 certificates. In addition, we are one of the few WhatsApp Business Solution Partners (BSP) globally. With our SMS service, our customers optimize their processes, reduce the number of 'no-shows', save money, increase customer satisfaction and secure and protect privacy-sensitive data. With over 900 networks in more than 200 countries, Spryng sends millions of SMS messages every day via the SMS Gateway. We are also proud to be part of the Commify family. Commify is behind an international portfolio of business messaging brands and is committed to delivering a superior service. They play a part in supplying over 45,000 businesses and help to send 3.5 billion messages a year. For every new customer, we will plant a tree in partnership with the Life Terra Foundation. Together, we are making small strides towards a greener future 💚.