Jim High

Senior Director, Customer Success at SPS Commerce

Jim High is a seasoned professional with extensive experience in customer success, operations, and project management within the technology sector. Currently serving as Senior Director of Customer Success at SPS Commerce since August 2023, Jim High has previously held senior roles including Vice President of Implementations, Partner Ops & Collateral at Onbe, and various leadership positions at Stoneridge Software such as Senior Director of Delivery and Principal Project Manager. Prior to this, Jim High was Chief Operating Officer at Alba Spectrum Corporation and InterDyn Artis, where responsibilities included overseeing marketing, sales, and strategic growth initiatives. Jim High’s career trajectory started with technical roles in project and technical consulting, demonstrating a strong foundation in both operational leadership and client-focused service delivery. Jim High holds a Bachelor of Science in Accounting from Virginia Tech's Pamplin College of Business.

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Charlotte, United States

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SPS Commerce

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SPS Commerce is a corporation based in the United States that provides cloud-based supply chain management software to retailers, suppliers, third-party logistics providers and partners.