James D.

James D. is an experienced IT professional currently serving as an IT Business Partner at Spurgeons since March 2018. In this role, James D. combines Helpdesk support with a focus on user relationships, facilitating projects and ensuring safe and effective technology use through Microsoft Intune MDM and MAM policies. Responsibilities include overseeing user access strategies, managing mobile contracts, and implementing ITIL frameworks to reduce recurring issues. Prior to Spurgeons, James D. held various IT roles at Ballyvesey Holdings Ltd, Ocado Technology, and Specialist Cars Stevenage, demonstrating a strong foundation in desktop support and technical assistance.