Srdjan Jovanovic

Srdjan Jovanovic is a skilled professional with extensive experience in contract management and customer support across various sectors. Currently serving as Contract Support Manager at SR Technics Group since January 2023, Srdjan focuses on achieving financial and operational targets while enhancing contract performance transparency. Prior to this role, Srdjan spent over five years at NCR Corporation, progressing through various positions, including Customer Success Analyst, where responsibilities involved managing a large client base and maximizing customer satisfaction. Srdjan also held roles such as Account Support Manager II, overseeing a multi-million dollar contract for a major UK retailer, and Service Controller, managing project operations and vendor relations. Earlier experience includes a position as Customs Entry Clerk at DHL Freight, handling customs documentation and customer inquiries. Srdjan holds a Bachelor of Applied Science in Informational Technologies and E-business from the University of Belgrade and a High School Diploma focused on Social Studies from XV Belgrade Gymnasium.