Vinat Kettavong

Vinat Kettavong is a seasoned IT professional with a diverse background in technical support and operations management. Currently serving as a T2 Service Desk Analyst at SRS Distribution Inc. since November 2021, Vinat provides Tier 2 corporate-level IT support nationwide and oversees maintenance and repair of electronic devices across multiple locations. Previously, as a Technical Services Engineer at The 20 MSP, Vinat offered 24/7 remote support and maintained various cloud service accounts. Vinat's career began in technical support roles at Rug Doctor LLC and included operational management roles at Crow Collection of Asian Art, demonstrating strong coordination and budget management skills. Vinat's professional journey began as a Security Guard at Whelan Security, showcasing a foundational experience in security operations. Education was pursued at the University of Phoenix from 2009 to 2012.