Standard Chartered Bank
Lara Truelove is an experienced professional in client research, customer experience, and market insights, currently serving as Head of Client Research & Insights at Standard Chartered. Previously, Lara led the Center for Experience Management at SAP, focusing on developing Experience Management talent. As the founder of Creativer, Lara worked to infuse creative thinking into team cultures for various clients, including Changi Airport Group. In a prior role at Singlife, Lara reimagined customer experience through an integrated listening platform. With extensive experience at Visa, Lara held multiple leadership roles, driving client consulting and establishing market insights teams in Asia Pacific. Earlier in Lara's career, positions at Commonwealth Bank, St.George Bank, and Suncorp Group involved strategic development and product management. Lara holds a Bachelor of Business with Distinction in Marketing from RMIT University.
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Standard Chartered Bank
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Standard Chartered is a leading international banking group, with a presence in more than 60 of the world’s most dynamic markets. The organization's purpose is to drive commerce and prosperity through its unique diversity, and its heritage and values are expressed in its brand promise, Here for good. Standard Chartered PLC is listed on the London and Hong Kong Stock Exchanges as well as the Bombay and National Stock Exchanges in India.