LC

Liang Jou Chang

Sr. Manager Enterprise Data & BI at Starboard Group

Liang Jou (Nelson) Chang is an experienced professional in the field of business intelligence and data management. Currently serving as Sr. Manager of Enterprise Data & BI at Starboard Group since January 2020, Liang Jou (Nelson) Chang previously held multiple roles at Carnival Cruise Line from February 2002 to January 2020, including Business Intelligence Manager, Lead Decision Support Analyst, Sr. Decision Support Analyst, and Sr. Programmer Analyst. Liang Jou (Nelson) Chang holds a Master's degree in Mathematics and Computer Science from the University of Miami.

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Starboard Group

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From its origins in 1958 charting new courses in the duty-free industry, Starboard has always been more than just a retailer—we're curators of vibrant experiences that enrich every vacation. As the world’s leading vacation retailer at sea, we've perfected the art of creating memorable shopping moments across more than 90 ships, partnering with 15 world-class cruise lines. Our luxury division is creating a unique boutique experience for luxury travelers by hand curating elevated retail collections and experiences for sophisticated travelers on ocean ships, yachts and adventure-based expedition vessels. In 2024, as Starboard Group, we’re expanding our horizons even further. Now, with Starboard Cruise, Starboard Luxury, and Starboard Resort under our umbrella, we’re bringing our signature retail magic to land-based operations. This evolution positions us at the forefront of vacation retail, blending our rich maritime heritage with the exciting opportunities of resort-based shopping. Recognized time and again for our innovation and quality—garnering accolades such as DFNI-Frontier Americas Travel Retailer of the Year and Global Cruise Retailer of the Year—Starboard Group continues to set the standard in travel retail. Our sister company, Onboard Media, crafts engaging multimedia experiences that drive brand awareness and boost revenue across the travel and hospitality sectors. Headquartered in Miami, with additional offices in Hong Kong, Shanghai, and Genoa, Italy, Starboard and Onboard Media are proud members of Global Travel Retail Holdings, LLC—a forward-thinking joint venture with LVMH and Gissy Investments, poised to lead the next wave of travel retail innovation.