Cosmin Lita Itil

Cosmin Lita ITIL, L6S, CCSM is a seasoned professional in customer success strategy with extensive experience across leading technology companies. Currently serving as Senior Manager of Customer Success Strategy at Starburst since November 2021, Cosmin has been instrumental in reorganizing the Customer Success function, enhancing engagement models, and developing team member career paths. Prior roles include Senior Customer Success positions at Databricks and Cloudflare, where notable achievements include receiving the FY21-Q2 Account Team of the Quarter and CSM of the Year (EMEA) awards. Cosmin's career also includes roles at Clarabridge and Oracle, showcasing a strong background in customer engagement and technology solutions. Cosmin holds a Bachelor's degree in Management from Academia de Studii Economice din București.