Staysure Group
Josh Hayes is an accomplished operations manager with extensive experience in the customer service and sales sectors, currently serving as the Centre of Excellence Operations Manager at Staysure Group since January 2025. Prior to this, Josh Hayes held the position of Senior Operations Manager at Interact CC from October 2021 to January 2025 and also at E.ON from April 2011 to October 2021, overseeing significant teams and ensuring operational excellence across multiple sites. With a strong background in sales delivery, regulatory compliance, and customer satisfaction, Josh Hayes has demonstrated expertise in managing diverse teams, fostering stakeholder relationships, and driving performance. Josh Hayes began the career as a Customer Service Representative, gaining valuable insights into the energy market, and holds a Bachelor of Technology (BTech) degree in Sports Studies from Bolton Sixth Form College.
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Staysure Group
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At the home of travel insurance, we strive to be the best at what we do. Over 700 people work across our brands and our head office is in Northampton. We inspire, motivate and empower our employees to be the very best through a clear vision and live by the Staysure Group values. We constantly strive to nurture our people and improve our products and services to make what we have to offer the best-in-class. We are proud that our efforts continue to be recognized year after year with a number of industry awards, such as the British Travel Awards and The Personal Finance Awards.