Charlie Brown

Charlie Brown is an experienced professional with a diverse background in customer support and operations management. Currently serving as a Customer Support Manager at Steno since July 2025, Charlie previously held key positions at Workrise, including Manager of Vendor Success Operations, where leadership of a high-volume onboarding and invoicing team was demonstrated. Significant achievements include designing executive dashboards for operational insights and successfully transitioning outsourced operations in a cost-effective manner. Charlie’s earlier experience includes roles in account management, performance analysis, and customer support at Workrise, as well as entrepreneurial endeavors as a business owner in the music industry and a real estate broker. Education was completed at the University of North Carolina at Chapel Hill, earning a Bachelor of Music in Music Performance.