Srinivas Menon

Head General Administration & Service Excellence at Sterling Hospitals

Srinivas Menon is an accomplished operations leader with extensive experience in the healthcare and hospitality sectors. Currently serving as Head of Operations at HCG Hospitals in Ahmedabad since November 2022, Srinivas previously held positions as General Manager Operations at Apollo CVHF Heart Institute and Senior Operations Manager at Healthcare Global Enterprises Limited. With a solid foundation in customer care management at Columbia Asia Hospitals, Srinivas emphasizes enhancing patient experiences and service delivery. Early career experience includes several roles at Taj Hotels Resorts and Palaces, where Srinivas focused on guest satisfaction and creating memorable experiences. Educational credentials include a Bachelor's Degree in Hotel, Motel, and Restaurant Management from the Institute of Hotel Management and an Online Certification in Health Care Administration from UICC.

Location

Rājkot, India

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Sterling Hospitals

Established as a multistage tertiary care hospital in 2001, it is today, the market leader in private chain of hospitals across Western India. It is owned and managed by Sterling Addlife India Pvt. Ltd. Persisting on its corporate philosophy of patient centric approach, ethical medical practices, and world-class healthcare, Sterling has been offering a range of high quality medical and surgical care in a host of critical specialties. Of the four multi-specialty hospitals that Sterling has across Gujarat; Ahmedabad (298 beds), Vadodara (192 beds) and Rajkot (190 beds) and Gandhidham (135 beds). Vision - Sterling Hospitals is driven by a vision of becoming a preferred choice for ethical, superior and holistic healthcare solutions. As an organization, we would like to have a humane, viable and patient-centric approach. Culture - Stress-free work environment, freedom of expressing thoughts and ideas, appreciation for innovations, support in decision making are few of the highlights of our positive Work Culture. We at Sterling have successfully been able to convert the diversities into ‘One Sterling Family.’ Accolades & Accreditions: Sterling Ahmedabad -1st Corporate Hospital in Gujarat to get accredited by NABH for excellence and quality in healthcare. Its Pathology Lab has become the first corporate hospital laboratory in Gujarat to get NABL accreditation Sterling Vadodara -1st Corporate Hospital to be accredited by NABH & NABL in South Gujarat. Sterling Rajkot - Accredited by NABH. It has received Best Multi-specialty Hospital-Metro by ICICI Lombard & CNBC TV 18 Healthcare Awards 2013. It has also received Best Hospital Honor, 4 times (2007/08/09/11) under THE WEEK Survey.


Headquarters

Ahmadabad, India

Employees

1,001-5,000

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