Arley Sanchez

Arley Sanchez is an experienced IT professional with a robust background in system administration and technical support. Currently serving as a System Administrator at Systems & Technology Research since April 2020, Arley has previously held positions as an IT Client Support Specialist at Tufts University and a Product Advisor at Microsoft. Notably, Arley has extensive hands-on experience in providing high-level IT support to over 20,000 faculty and students at Harvard University, where responsibilities included software installation, hardware maintenance, and network connectivity. Additionally, Arley has a history of customer service excellence, having worked as a Shift Lead at Walgreens and a Retail Sales Consultant at AT&T. Educational foundations include studies at Cambridge College and Year Up from 2015 to 2016.