Miriam Hernandez

Miriam Hernandez is a seasoned financial professional with extensive experience in customer service and fraud analysis. Currently serving as a Bilingual Customer Service Representative at Strategic Financial Solutions NY since February 2021, Miriam previously held roles as a Fraud Analyst II and Fraud Analyst at FlightHub, where critical contributions included research and prevention of fraud trends, SQL data analysis, and dashboard creation using Looker. Prior experience includes customer service positions at Heritage Bank and Puget Sound Bank, where Miriam excelled in relationship building and transactional support, alongside a foundational role as a teller at Wells Fargo. Miriam holds a Bachelor of Arts in Mathematics from New Jersey City University.