StubHub International
Luis Iván Herrador Rubio has a diverse work experience in customer service and management roles. Luis Iván is currently the Head of Customer Experience at StubHub International since February 2022. Prior to this, they held the role of Senior Manager, Customer Experience at StubHub from August 2020 to February 2022. Before joining StubHub, they worked at Ticketbis as the EMEA Customer Service Manager from February 2015 to February 2017, and as a Quality Manager from January 2015 to August 2015. Luis Iván also had a brief freelance experience from September 2014 to December 2014. Furthermore, they worked at viagogo as a Top Seller Support & Escalations Expert from March 2013 to July 2014, at Thomson Reuters as a Sales Representative & Account Manager from February 2012 to January 2013, and at Lycatel as a Customer Service Representative and Training Associate from October 2010 to February 2012.
Luis Iván Herrador Rubio has a Licenciatura degree in Administración y gestión de empresas, general from Universidad Rey Juan Carlos, which they obtained between 2005 and 2010. Prior to that, between 2003 and 2005, they completed a degree in Ingeniería Técnica Industrial from Universidad Politécnica de Madrid.
This person is not in any teams
This person is not in any offices
StubHub International
3 followers
StubHub International (SHI) is a marketplace that provides fans a safe, transparent, and trusted environment to buy and sell tickets for sport and music events all over the world. It allows fans with tickets they can no longer use to recoup part of the money they’ve spent and fans that didn’t have the chance to buy tickets when the onsale, to access them at any time. Our goal: To be the most trusted ticketing marketplace that connects fans and inspires them to enjoy life through live events, providing them a safe environment to buy and sell tickets through fair practices and transparency, while giving them the best choice and value. Backed by award-winning customer care, StubHub’s FanProtect™ Guarantee means every ticket is guaranteed valid or customers receive a replacement ticket of equal or better value or their money back.