Subtext
Wilson Wu is an accomplished professional with extensive experience in customer success, currently serving as a Senior Customer Success Manager for Strategic Growth at Subtext since November 2021, which was recognized as Digiday’s 2022 and 2023 Subscription Product of the Year. Prior to this role, Wilson held several positions at Policygenius Inc., advancing from Junior Customer Success Associate to Senior Customer Success Associate, contributing to a mission that enhances the transparency and accessibility of insurance shopping. Additional experience includes an internship at Texas Children's Hospital, a Customer Operations Advisor role at Squarespace, and a Buyer position at SBT Co. Ltd. Wilson holds a Bachelor’s Degree in Corporate Communications from Baruch College and has furthered education at The University of Texas at Austin.
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Subtext
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Subtext is a text messaging platform that connects creators, entertainers, media companies, brands, and thought leaders with their audiences - free from the chaos of social media and the clutter of email. Subtext clients include Sony Music, the USA Today Network, Warner Music, Hearst, and the New York Post. Subtext is the fourth product spinout from the Alpha Group, a successful incubator for new technology and media properties inside Advance Local. Advance Local is a unit of Advance, whose portfolio of exceptional companies includes Condé Nast, Advance Local, Stage Entertainment, American City Business Journals, Leaders Group, Turnitin, 1010data, and Pop. Named on the list of the World's Most Innovative Company by Fast Company Digiday's 2022 Subscription Platform Of The Year Text "DEMO" to: (408) 549-7320 We're hiring! Reach out to inquire about open opportunities at work@joinsubtext.com Open roles: - Customer Success Director of Strategic Growth - Customer Success Manager - Operations & Onboarding - Customer Success Manager - Strategic Growth - Account Executive - Sales Development Representative