SugarCRM
Bill Heffernan is a Senior Manager experienced in technical program and release management. Bill has held various program and project management roles in companies like SugarCRM, Synopsys Inc, Syniverse Technologies, Amdocs, and Cisco. Bill has successfully managed strategic programs and projects, engineering product releases, and provided critical application support. Bill holds multiple certifications in business analysis, agile project management, and project and program management. Bill has a BS in Management Information Systems from San Jose State University.
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SugarCRM
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SugarCRM is how marketing, sales, and service teams finally get a clear picture of each customer’s journey, without getting all the headaches and hassles that come with traditional CRMs.