Sulake
José Luis Pastor is a seasoned professional with extensive experience in customer experience and support roles across various industries. Currently serving as Customer Experience Team Leader at Sulake since July 2020, José Luis manages team recruitment and organizational planning. Previously, José Luis worked at Made for Spain and Portugal in multiple roles, including Tourplan Support and Guest Relations Officer, where key contributions included creating a supplier database and managing booking confirmations. With a foundational career at Sulake Corporation Oy, José Luis held several leadership positions focused on customer support, community management, and user care, with a strong emphasis on KPI development and information flow. Additionally, José Luis has experience in customer service at Avis and operational roles at Kia Motors Europe. Educational qualifications include a Bachelor's degree in Tourism from Universidad de Alcalá and certifications in data security and digital marketing.
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Sulake
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We are Sulake! We build and manage vibrant, engaging online communities for teenagers and young adults to have fun and express themselves, and we’re good at it! Currently, we’re both operating and developing two communities: Hotel Hideaway and Habbo. Hotel Hideaway is a virtual hotel for young adults aged 17+ and is available exclusively on iOS and Android, while Habbo is famous for being one of the world's most popular social hangouts for teens. Now over 18 years old, Habbo has been played by hundreds of millions of people worldwide. Sulake is part of Azerion Group. Azerion is a diverse company group of various media and technology brands such as Orange Games, Plinga, Sellbranch, Sulake, Widespace, Improve Digital and many others. Together we engage nearly a billion people around the world. We aim to build an ecosystem that is more relevant and sustainable for publishers, consumers, advertisers and content owners than the current dominant players. We believe that quality data & content are crucial for digital success! And we are growing rapidly as we believe in the power of scale from a collective. Here at Sulake, we offer excellent job opportunities with games that are genuinely interesting and challenging to work with, and an international work environment with the best colleagues. We have a non-corporate and relaxed atmosphere and offices in Helsinki, Madrid and London.