Daniel Jenkins

Daniel Jenkins is a seasoned professional with extensive experience in technical support and customer relationship management. Currently serving as a Technical Support Analyst at Sumo Group since March 2022, Daniel effectively troubleshoots hardware and software issues across the organization. Prior roles include Case Manager - Resolutions at Wren Kitchens, managing high-level customer complaints, and a Credit Officer at HSBC, specializing in mortgage underwriting. Daniel also gained valuable experience as a Client Relationship Manager at AAG Systems Ltd, a Business Account Manager at Jigsaw24 and Office Depot, and a Marketing Manager during university work experience. Daniel holds a Bachelor's degree (Hons) in Business and Management from Leeds Beckett University. Additional training includes VMware vSphere 6 training, focusing on installation, configuration, and management.