Sumo Logic
Parminder Sahni is an experienced leader in technical support and customer satisfaction, currently serving as the Head of Global Support at Sumo Logic since December 2019. With prior roles including Sr. Director of Technical Support at Proofpoint and Director of Premium Support at Zscaler, Parminder has a proven track record in managing diverse, global teams and driving business process improvements. Expertise includes overseeing customer support metrics, vendor management, and product supportability, along with strong capabilities in mentoring and developing employees. Educational qualifications include a Business Administration degree from Delhi University and a Networking Systems Administration degree from Carrington College California-San Jose.
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Sumo Logic
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Sumo Logic is the pioneer in continuous intelligence, a new category of software, which enables organizations of all sizes to address the data challenges and opportunities presented by digital transformation, modern applications, and cloud computing. The Sumo Logic Continuous Intelligence Platform™ automates the collection, ingestion, and analysis of application, infrastructure, security, and IoT data to derive actionable insights within seconds.