Sunnova Energy
Tim Izatt has extensive experience in leadership roles in various companies. Tim is currently the Director of Customer Transformation at Sunnova Energy, where they have built a team from scratch and is leading efforts to transform the customer experience. At Brex, they served as the Director of Customer Experience Operations. Prior to that, they were the Director of Community Support at Belong, where they achieved a significant improvement in first contact resolution rates. Tim also has experience as the Director of Loan Operations at SoFi, where they successfully expanded the loan organization. Tim has also worked as the Director of Technical Support at Oracle and as the VP of Client Retention at ADP. In addition, they have held leadership positions at Vivint and eBay, where they demonstrated exceptional leadership skills and achieved significant accomplishments.
Tim Izatt attended Weber State University from 1989 to 1994, where they earned a Bachelor of Fine Arts degree in Spanish and Business. Tim also obtained a Six Sigma Black Belt certification from GE in 2002.
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Sunnova Energy
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Sunnova Energy International Inc. is a residential solar and energy storage service provider. The Company also provides rooftop solar service to homeowners within and outside the United States through its network of local sales and installation partners. The Company originate, design and installs its customers' solar energy and energy storage systems. The Company provides energy resiliency and reliability to solar plus energy storage customers through energy storage technology. The services include operations and maintenance, monitoring, repairs and replacements, equipment upgrades, onsite power optimization for the customer (for both supply and demand), the ability to switch power sources among the solar panel, grid and energy storage system, as appropriate, and diagnostics.