Andrea Gaiardo

Andrea Gaiardo has a diverse range of work experience in the fields of service design, user experience, and innovation. Andrea is currently employed by Stellantis as the SWX Connected Services - UAT & E2E Customer Experience Validation Global Lead Manager, where they oversee the validation and improvement of digital and connected services for Fiat, Alfa Romeo, Jeep, and Maserati. Prior to that, they held the role of Connected Services - UAT and Service Design EMEA Lead Manager at Stellantis, responsible for managing user acceptance testing and customer experience validation for Fiat, Alfa Romeo, and Jeep connected services in the EMEA region.

In addition to their roles at Stellantis, Gaiardo has also co-founded two companies. Andrea is the co-founder of Padler, a platform for ranking and community-building for the sport of Padel. Andrea also co-founded SUNSPEKER, where they served as a co-founder and a service design advisor.

Gaiardo has also held positions at Hackability, where they worked as the Vice President and a Design Coordinator, overseeing digital manufacturing, technology, and design projects with a focus on social impact. Andrea has also worked at FCA - Fiat Chrysler Automobiles as the MOPAR EMEA Connected Services - UX & Service Design Lead and UAT Manager, handling service design, user experience, and user acceptance testing for digital and connected services.

Furthermore, Gaiardo has experience in academia and research, having worked as a co-founder and innovation designer at the Polito Innovation Design Lab, a hub dedicated to innovative design processes and entrepreneurship. Andrea has also worked as a consultant and designer at aizoOn Technology Consulting and as an innovation and strategic designer at LINKS Foundation - Leading Innovation & Knowledge for Society. Additionally, they have worked as an innovation design researcher at ISMB (Institute for Sustainable Socio-Economic Development) and as an open innovation advisor at StarBoost Srl.

With their extensive background in service design, user experience, and innovation, Gaiardo brings a wealth of knowledge and expertise to their current role and has demonstrated their ability to lead and manage projects across various industries.

Andrea Gaiardo has an extensive education history. Andrea obtained their Bachelor's degree in Information and Communication Technologies Engineering from Politecnico di Torino in 2007. Andrea went on to pursue a Master's degree in Ecodesign and Systemic Design at the same institution from 2009 to 2011. During this time, they also enrolled in the University of Twente for a Master's program in Design Management and Product Development, which they completed in 2011.

In 2013, Andrea joined Politecnico di Torino again to pursue a Doctor of Philosophy (PhD) degree. Andrea'sfield of study included management and production design at the Department of Management and Production Design, as well as architecture and design at the Department of Architecture and Design. Andrea completed their PhD in 2016.

Throughout their educational journey, Andrea also participated in various additional certification programs. Andrea attended a summer school on Entrepreneurship and Innovation at the European Innovation Academy in 2015. Andrea also completed a program on Entrepreneurship/Entrepreneurial Studies at InnovAction Lab in the same year. In 2014, they took part in a Business Innovation program at Italia LAB - Elis corporate school. Moreover, they attended several shorter-term courses, including Startup at Mind the Bridge in 2013, Big Data School at TOP-IX Big Dive in 2013.

Although the provided information does not specify the obtained month and year, Andrea has also obtained certification in Ielts from the University of Cambridge - British Council.

Overall, Andrea Gaiardo has a diverse educational background, primarily focused on technology, design, innovation, and entrepreneurship.