Sunweb Group
Hilleke Midde-Versluis has extensive experience in the tourism and customer support sectors, currently serving in Customer Aftercare at Sunweb Group since April 2017, focusing on complaint process improvement and dispute resolution. Previous roles include customer support at Primavera Reizen, where responsibilities ranged from providing client information to handling bookings and customer experiences. Hilleke's background also encompasses commercial and administrative support at Primavera Reizen V.O.F., and various positions at TUI Nederland, which involved product support, sales, and marketing contributions. Educational qualifications include a Bachelor of Business Administration in Tourism Management from Breda University of Applied Sciences and a Middle Management degree from Koning Willem 1 College.
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Sunweb Group
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Sunweb Group is one of the travel groups in Europe with more than EUR 600m in turnover. It is the driving force behind numerous brands operating within seven international markets: The Netherlands, Denmark, Sweden, Belgium, United Kingdom, Germany and France. Sunweb is the flagship brand of the group.Sunweb is a pure online player for packagedholidays towards sun and winter sport destinations.Sunweb Group employs approximately 500 individuals and sends more than 400 representatives on to various holiday destinations to support its customers. The Sunweb Group has a pan-European identity with its tour operator activities based in Zurich, headquarters and back-office in Rotterdam, software and web development in Girona and various sales offices around Europe. The combination of a centralized organization, unique self-contracted content and strong online business model has resulted in over one million happy clients for Sunweb Group each year.