Luis Martins

IT Support Analyst - Team Lead at Superior Propane

Luis Martins has over 20 years of experience in IT support, currently serving as the IT Support Analyst - Team Lead at Superior Propane since August 2014. In this role, Luis oversees the Help Desk team, enhances communication and productivity processes, and identifies automation opportunities to improve service delivery. Prior experience includes working as a Desktop Administrator at BlackBerry, where support was provided for over 2,000 end users, and roles in technical support at TeleTech and Genamation Technology Services. Luis holds a degree in Information Technology from Fanshawe College and additional certifications from other institutions, demonstrating a strong foundation in IT and customer service.

Location

Kitchener, Canada

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Superior Propane

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Superior Propane is the leading supplier for propane products and services in Canada. We provide your home or business with the warmth and energy you need, with less cost and less impact on the environment. Learn more.


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Headquarters

Calgary, Canada

Employees

1,001-5,000

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