Emma Nicklin

Group Commercial Director at Sureserve

Emma Nicklin is a seasoned professional with extensive experience in commercial leadership and service transformation across various sectors. Currently serving as Group Commercial Director at Sureserve Group since February 2024, Emma previously held the position of Head of Commercial Delivery at Orbit Group. Emma’s contributions to bdht ltd. as a Non-Executive Board Member emphasized corporate governance and risk, while an interim role at Chesterfield Borough Council involved overseeing transformational changes in housing services. Prior experience at Ricoh UK includes roles as European Director of Change and Regional Client Services Lead, focusing on service improvement and customer strategy. Emma also held the position of Head of Commercial Operations at Capita and Head of Service Delivery at Xerox. Educational qualifications include a BA (Hons.) in Business Studies from the University of Northampton.

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Birmingham, United Kingdom

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Sureserve

Sureserve aim to be the trusted partner of choice to the social housing and related public sector in delivering essential and affordable heating, energy savings, and compliance solutions, playing a key and progressive role in decarbonisation, always delivering for customers, employees, residents and the environment with safety, integrity and respect at the forefront of everything we do. The Group was founded in 1988 and is headquartered in Dartford. It currently employs over 3,000 staff from over 30 offices, with exciting opportunities available all across the UK. If you want to join a progressive business and work with amazing people and projects, take a look at our opportunities here: https://careers.sureservegroup.co.uk