Sutherland Labs
Ryan Glenn is a Software Engineer at Sutherland Labs since May 2019, focusing on the development of applications for automating chatbot content updates, training and improving NLP models, and creating internal applications for analyzing and enhancing these models. Prior to this role, Ryan worked at Tata Consultancy Services from August 2018 to May 2019 as a Software Engineer, and at Cisco and the University of California, Santa Cruz from June 2017 to June 2018 as a Machine Learning Engineer, where Ryan designed a classification system for VPN cases and applied Logistic Regression for predictions. Additionally, Ryan served briefly as a Data Analyst at Brightday in January 2018, utilizing SQLite for user engagement metric analysis. Ryan holds a Bachelor's degree in Technology and Information Management with a minor in Computer Science from the University of California, Santa Cruz, completed in 2018.
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Sutherland Labs
Sutherland Labs combine research tools and design thinking to make everyday experiences better. Our explorers of the everyday include researchers, strategists, designers and technologists, and are united by a shared fascination with human behavior and a relentless curiosity that drives us to discover, design and realize solutions for the puzzles that frustrate everyone else. While our search for answers may start and end with the customer – mapping their conscious and unspoken needs, and considering how both are likely to change over time – we never lose sight of the client’s wider world. Marketplace feasibility, technological realities and business needs remain priorities throughout the life of every project. This is why we work with some of the world's brightest brands, untying tricky knot in a range of industries, and helping them anticipate a future full of change, uncertainty and possibility.