Sutherland
Yaline Jaraba is an experienced professional in Knowledge Management, currently serving as Manager at Sutherland since November 2015, following roles as Associate Manager, Trainer, and Customer Care Representative within the same company. Prior experience includes a position as Customer Service Representative at Atlantic International BPO and other customer service roles at Sutherland and BILATERAL. Yaline Jaraba holds a Degree in Foreign Languages from Universidad del Atlántico, obtained between 2012 and 2016.
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Sutherland
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Sutherland is a process transformation company focused on helping companies rethink the way business gets done. Whether transforming your financial processes, applying analytics to customer care, or leveraging experience design to build a customer journey map, we are experts in re-engineering process.