Gordon Pang

Gordon Pang serves as the Head of EMEA AMH Services and Head of Global Services Solutions in Customer Experience at Swift since August 2017, overseeing global functions that enhance service operations and consulting project delivery. Previously, Gordon held the position of Head of Analysis and Design for APAC Integration Services, leading efforts in ISO20022 adoption and advising global banks on payment process improvements. Experience includes significant roles at Standard Chartered Bank and HSBC, where responsibilities spanned business analysis, system migration, and payment solutions. Gordon's career began at Oracle as an Associate Consultant following a Bachelor of Business Administration from The University of Hong Kong.