Swiggy
Tushar Gupta is a seasoned analytics professional with extensive experience in customer experience and fraud analytics at Swiggy, where roles have encompassed Principal Analyst, Analytics Manager, and Senior Business Analyst from March 2019 to the present. Tushar has successfully operationalized mechanisms to enhance customer experience, redesigned customer value identification processes leading to significant savings, and created high-precision fraud detection rules. Prior experience includes a role as Trainee Decision Scientist at Mu Sigma Inc. from September 2017 to February 2019, where Tushar contributed to marketing strategies and complex problem-solving for a Dubai-based retail consortium. Beginning as a Research Intern at DIC Panjab University, Tushar focused on traffic sensing technology. Tushar holds a Bachelor's Degree in Electronics and Communications Engineering from UIET Panjab University.
Swiggy
802 followers
Swiggy is India’s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With love and support from consumers, Swiggy expanded far and wide, first through the entire city of Bengaluru and then across the entire country. Today, Swiggy is the leading food ordering and delivery platform in India. With a presence in 500 cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. It not only lists restaurants, but it also maintains a huge fleet of delivery partners that ensures the delivery of your delicious meals within 30 minutes Built on the back of robust ML technology and fueled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming a logistics hub of excellence today, their capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for their employees. With Swiggy’s New Supply and the recent launches of Swiggy Instamart, Swiggy Genie, and Health Hub, they are consistently making waves in the market, while continually growing the opportunities they offer their people. Swiggy has grand plans to be India’s most loved hyperlocal player. It aims to be the most accessible platform on the network - reimagining the meaning of convenience in the country through a variety of service offerings.