DZ

Daniele Za

Manager Consumer Service at Swisscard AECS

Daniele Za has extensive experience in consumer service and process engineering, currently serving as a Dozent at Auris since November 2020. Daniele has a long tenure at Swisscard AECS GmbH, holding various positions since April 2010, including Manager Consumer Service, Operations Workload Manager, Senior Process Engineer, Process Engineer, and Specialist Workforce Management. Daniele's educational background includes certificates in Innovative Management & Development and Business Engineering / Digital Business from Kalaidos Fachhochschule Schweiz, as well as a diploma in Business Economics from Lorange Institute of Business Zurich.

Location

Zürich, Switzerland

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Swisscard AECS

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Swisscard AECS is a joint venture between Credit Suisse AG and American Express. Swisscard AECS is the only company in Switzerland to offer the world leading credit card brands American Express, MasterCard and Visa from a single source, in the name and on behalf of Credit Suisse AG. Customers managed by Swisscard AECS have the largest choice of credit card products on the Swiss market. Thanks to the different product ranges, customers can put together a personalized combination of cards. Swisscard AECS was established as a joint venture between Credit Suisse AG and American Express in 1998. The company handles product development, sales and marketing, customer service and card processing in Switzerland on behalf of the card issuer Credit Suisse AG. As a merchant acquirer, Swisscard AECS is also responsible for expanding and handling the American Express network of points of acceptance in Switzerland. Swisscard AECS combines the strengths of its two parent companies in the credit card business, with American Express being the global leader as far as card management is concerned and Credit Suisse AG owning strong national sales channels. As a merchant acquirer for American Express, Swisscard AECS’s job is to guarantee that the customers can use their card wherever they want all over Switzerland. SIX (formerly Telekurs) and Aduno are primarily responsible for acquiring MasterCard and Visa in Switzerland.


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Employees

501-1,000

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