Swisscard AECS
Malte Kuhr is an experienced UX researcher and customer insights professional with a master's degree in Wirtschaftspsychologie from BSP Business & Law School. Since June 2022, Malte has been serving as a Senior UX Researcher at Swisscard AECS GmbH. Prior to this role, Malte worked at Aroundhome as both a Customer Insights Manager and UX Expert from December 2019 to May 2022. Malte’s career also includes various positions at concept m research + consulting GmbH, where responsibilities included project management and market research, as well as roles in online marketing at Magic Internet GmbH and a brief internship in human resources at MTU Maintenance. Malte holds a bachelor's degree in Business Administration from The Berlin School of Economics and Law.
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Swisscard AECS
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Swisscard AECS is a joint venture between Credit Suisse AG and American Express. Swisscard AECS is the only company in Switzerland to offer the world leading credit card brands American Express, MasterCard and Visa from a single source, in the name and on behalf of Credit Suisse AG. Customers managed by Swisscard AECS have the largest choice of credit card products on the Swiss market. Thanks to the different product ranges, customers can put together a personalized combination of cards. Swisscard AECS was established as a joint venture between Credit Suisse AG and American Express in 1998. The company handles product development, sales and marketing, customer service and card processing in Switzerland on behalf of the card issuer Credit Suisse AG. As a merchant acquirer, Swisscard AECS is also responsible for expanding and handling the American Express network of points of acceptance in Switzerland. Swisscard AECS combines the strengths of its two parent companies in the credit card business, with American Express being the global leader as far as card management is concerned and Credit Suisse AG owning strong national sales channels. As a merchant acquirer for American Express, Swisscard AECS’s job is to guarantee that the customers can use their card wherever they want all over Switzerland. SIX (formerly Telekurs) and Aduno are primarily responsible for acquiring MasterCard and Visa in Switzerland.