Simone Olivia Buser

Customer Insights Analyst At UX Team at Swisscard AECS

Simone Olivia Buser is an experienced professional in customer insights and user experience, currently serving as a Customer Insights Analyst within the UX Team at Swisscard AECS GmbH since October 2016. Prior roles at Swisscard include Expert Consumer Service and UX Researcher Stage, as well as Senior and Junior positions in Consumer Service. Previously, Simone worked as a Front Office Receptionist at Hotel Seedamm Plaza and as a Floral Designer at Badrutt's Palace Hotel and Blumenhaus Feld. Educational qualifications include a Certificate of Advanced Studies in Usability and User Experience from the University of Applied Sciences and Arts Northwestern Switzerland FHNW, a UX, UI & Behavioural Design Certificate from The School of UX, a Höheres Wirtschaftsdiplom from HSO Business School Switzerland, and a Handelsdiplom from KV Business School Zürich. Additionally, Simone holds a Floristin EFZ from Berufsschule Mode und Gestaltung.

Location

Glion, Switzerland

Links


Org chart

This person is not in the org chart


Teams

This person is not in any teams


Offices


Swisscard AECS

4 followers

Swisscard AECS is a joint venture between Credit Suisse AG and American Express. Swisscard AECS is the only company in Switzerland to offer the world leading credit card brands American Express, MasterCard and Visa from a single source, in the name and on behalf of Credit Suisse AG. Customers managed by Swisscard AECS have the largest choice of credit card products on the Swiss market. Thanks to the different product ranges, customers can put together a personalized combination of cards. Swisscard AECS was established as a joint venture between Credit Suisse AG and American Express in 1998. The company handles product development, sales and marketing, customer service and card processing in Switzerland on behalf of the card issuer Credit Suisse AG. As a merchant acquirer, Swisscard AECS is also responsible for expanding and handling the American Express network of points of acceptance in Switzerland. Swisscard AECS combines the strengths of its two parent companies in the credit card business, with American Express being the global leader as far as card management is concerned and Credit Suisse AG owning strong national sales channels. As a merchant acquirer for American Express, Swisscard AECS’s job is to guarantee that the customers can use their card wherever they want all over Switzerland. SIX (formerly Telekurs) and Aduno are primarily responsible for acquiring MasterCard and Visa in Switzerland.


Industries

Employees

501-1,000

Links