Swisscard AECS
Sonja C. Schaerer is an experienced professional in customer experience and product management, currently working at Swisscard AECS GmbH since January 2023. Prior roles include various managerial positions in business development and sales at Dolder Hotel AG from November 2014 to December 2022. Sonja's earlier experience includes serving as a Meetings & Special Events Executive and Group Sales Coordinator at The Ritz-Carlton Hotel Company from October 2012 to August 2014, and a short stint as Chef de Rang at Mosimann's during the 2012 Summer Olympic Games. Additionally, internships in group marketing at Hotel Du Vin and as night audit at Hôtel de la Paix contributed to foundational skills in the hospitality sector. Education was completed at EHL Hospitality Business School.
Swisscard AECS
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Swisscard AECS is a joint venture between Credit Suisse AG and American Express. Swisscard AECS is the only company in Switzerland to offer the world leading credit card brands American Express, MasterCard and Visa from a single source, in the name and on behalf of Credit Suisse AG. Customers managed by Swisscard AECS have the largest choice of credit card products on the Swiss market. Thanks to the different product ranges, customers can put together a personalized combination of cards. Swisscard AECS was established as a joint venture between Credit Suisse AG and American Express in 1998. The company handles product development, sales and marketing, customer service and card processing in Switzerland on behalf of the card issuer Credit Suisse AG. As a merchant acquirer, Swisscard AECS is also responsible for expanding and handling the American Express network of points of acceptance in Switzerland. Swisscard AECS combines the strengths of its two parent companies in the credit card business, with American Express being the global leader as far as card management is concerned and Credit Suisse AG owning strong national sales channels. As a merchant acquirer for American Express, Swisscard AECS’s job is to guarantee that the customers can use their card wherever they want all over Switzerland. SIX (formerly Telekurs) and Aduno are primarily responsible for acquiring MasterCard and Visa in Switzerland.