Symend
Andrew Wright is a seasoned professional in product management and user experience design with extensive expertise in creating innovative solutions for customer engagement. Currently serving as a Senior Product Manager for Orchestration and previously as a Senior Product Manager for AI/ML at Symend, Andrew has led initiatives in developing workflow tools and AI-driven capabilities to enhance engagement strategies for SMB and Enterprise clients. Prior experience includes leading product design and management roles at ATB Financial and consulting on user experience at Habanero Consulting Group. Andrew's career is marked by a strong focus on user-centered design, having contributed to various aspects of product development from research and strategy to visual design. Andrew holds an Honours BFA in Fine Arts with a Minor in Computer Science from Western University.
Symend
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Symend is a leading SaaS company that turns difficult conversations and everyday moments into positive experiences across the entire customer journey. Symend’s Behavioral Engagement Platform delivers digital experiences that are hyper-personalized based on the science behind consumer behavior. Our solution achieves better results and builds stronger relationships with nearly half the outreaches. By adapting as customers change, Symend helps top enterprises create and keep customers for life. Founded in 2016, Symend is headquartered in Calgary and privately held, with global operations across Canada, the United States and Latin America. For more information, please visit https://symend.com/.