Symend
Mark Brown MSc, MBA, PMP serves as the Vice President of Operations at Symend, where responsibilities include overseeing operations, training, and client solutions to ensure efficient business practices. Previously, Mark held several leadership roles, including Senior Director of Product & Delivery and Talent Director at Symend, and Global Talent Development Leader at Xylem Inc. Mark's extensive background includes talent development positions at the Royal Military Academy Sandhurst and the Defence Academy of the UK, as well as senior operational roles in the British Army. Educational qualifications include an MBA from the University of Northampton and an MSc from the University of Southampton, alongside various leadership and teaching certifications.
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Symend
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Symend is a leading SaaS company that turns difficult conversations and everyday moments into positive experiences across the entire customer journey. Symend’s Behavioral Engagement Platform delivers digital experiences that are hyper-personalized based on the science behind consumer behavior. Our solution achieves better results and builds stronger relationships with nearly half the outreaches. By adapting as customers change, Symend helps top enterprises create and keep customers for life. Founded in 2016, Symend is headquartered in Calgary and privately held, with global operations across Canada, the United States and Latin America. For more information, please visit https://symend.com/.