Symend
Nidha F. is an experienced professional with a strong background in customer success, system analysis, and data management. Currently serving as a Customer Success Manager at Symend, Nidha has held various roles including Solution Analyst, Business System Analyst, and Client Operations Specialist since August 2021. Previously, Nidha gained extensive experience at Syncrude Canada Ltd., contributing as a System Analyst and Inspections Data Coordinator, where key responsibilities included improving data integrity, creating dashboards, and managing inspection databases. Other roles include Corporate Administrative Assistant at Absolute Completion Technologies and Administrative Assistant through Randstad Canada, where data integrity and administrative functions were primary focuses. Educational qualifications include a Bachelor of Science in Mathematics from McMaster University and a diploma in Oil and Gas Administration from Reeves College.
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Symend
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Symend is a leading SaaS company that turns difficult conversations and everyday moments into positive experiences across the entire customer journey. Symend’s Behavioral Engagement Platform delivers digital experiences that are hyper-personalized based on the science behind consumer behavior. Our solution achieves better results and builds stronger relationships with nearly half the outreaches. By adapting as customers change, Symend helps top enterprises create and keep customers for life. Founded in 2016, Symend is headquartered in Calgary and privately held, with global operations across Canada, the United States and Latin America. For more information, please visit https://symend.com/.