Symend
Ryan MacDonald is an experienced technology professional with a focus on software architecture and development. Currently serving as Principal Architect at Symend since April 2021, Ryan also operates 2106Design, providing software solutions across diverse industries since 2005. Previous roles include Global SaaS Platform Operations Manager at Peloton, where Ryan led a team focused on servicing major Oil and Gas companies, and Lead Software Developer & Product Manager at Proceed Solutions, overseeing a comprehensive suite of software solutions. Ryan has held multiple lead developer positions at companies such as Devon Energy, Cenovus Energy, and Measurement Solutions Incorporated, where contributions include custom reporting infrastructure design and mobile platform development. Ryan's educational background includes studies at Saint Mary's University.
Symend
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Symend is a leading SaaS company that turns difficult conversations and everyday moments into positive experiences across the entire customer journey. Symend’s Behavioral Engagement Platform delivers digital experiences that are hyper-personalized based on the science behind consumer behavior. Our solution achieves better results and builds stronger relationships with nearly half the outreaches. By adapting as customers change, Symend helps top enterprises create and keep customers for life. Founded in 2016, Symend is headquartered in Calgary and privately held, with global operations across Canada, the United States and Latin America. For more information, please visit https://symend.com/.